Shipping Policy

At Astroushaa, we are committed to processing and delivering your orders in a timely and secure manner. All orders are carefully reviewed and processed after successful payment confirmation. Processing times may vary depending on product availability, customization requirements, spiritual preparation processes, handmade product handling, order volume, holidays, or operational conditions. Customers are requested to provide complete and accurate shipping information at the time of placing an order to avoid delays or delivery issues.

Estimated shipping and delivery timelines shared on the website are approximate and intended only as general guidance. Actual delivery times may vary depending on customer location, courier availability, weather conditions, public holidays, regional restrictions, transportation delays, government regulations, or circumstances beyond our control. Astroushaa shall not be held responsible for delays caused by third-party shipping partners or unforeseen logistical issues once the order has been dispatched.

Once an order is processed and shipped, customers may receive shipping confirmation or tracking details through available communication channels. It is the customer’s responsibility to monitor shipment updates and ensure availability for delivery. In cases where delivery attempts fail due to incorrect address details, unreachable contact numbers, refusal to accept delivery, or customer unavailability, additional shipping charges or re-delivery fees may apply.

Certain products available on Astroushaa may be customized, spiritually energized, handmade, made-to-order, or prepared specifically for individual customers. Such products may require additional processing time before shipment. Delivery timelines for digital services, counselling sessions, astrology reports, or personalized guidance may differ from physical product shipping timelines and shall depend on the nature of the service booked.

Customers are advised to inspect packages carefully upon delivery. If a package appears damaged, tampered with, or incomplete at the time of receipt, customers should contact our support team promptly with relevant photos, videos, and order details for review. Astroushaa reserves the right to verify claims before approving any replacement, support request, or resolution.

By placing an order through Astroushaa, you acknowledge and agree to this Shipping Policy along with all related website policies and terms. Astroushaa reserves the right to modify shipping methods, delivery timelines, service coverage areas, courier partners, charges, or policy terms at any time without prior notice.